We're here to help
Questions about your account, a subscription, or a bug you've spotted? Reach out and we'll get back to you — usually within 24 hours.
Email support
The fastest way to reach us. Please include your device model, OS version, and a brief description of the issue so we can help quickly.
What to include
Help us help you faster by sending:
- Your device (e.g. iPhone 15 Pro / Pixel 8) and OS version.
- The app version (Settings → About in the app).
- A short description of what you tried and what happened.
- Screenshots or a screen recording, if possible.
- For billing issues, the email on your App Store / Google Play account.
Average response time: under 24 hours, Mon–Fri.
Frequently asked
How do I cancel my subscription?
Subscriptions are managed by the App Store or Google Play. On iOS, open Settings → Apple ID → Subscriptions. On Android, open the Google Play app → Profile → Payments & subscriptions → Subscriptions. From there, select AI Photo Fixer and tap cancel.
I was charged but I don't see the premium features.
Open the app and tap Restore purchases in the paywall or settings. If the issue persists, email us your purchase receipt and we'll get it sorted.
Are my photos kept private?
Yes. Photos you upload are processed for your chosen feature and automatically deleted from our servers, typically within 24 hours. We don't sell your photos or use them to train AI models. Read more in our Privacy Policy.
The result isn't what I expected. Can you help?
Sometimes results vary depending on the input photo's resolution and lighting. Send us the original photo (if you're comfortable sharing it) and the result you got — we'll take a look and pass feedback to the team.